Direct Care Staff Coordinator

The United Arc
Job Description
      The United Arc
Come and Join our Incredible Team
Join a Western Massachusetts leader in Intellectual and Developmental Disability services.
Title:                            Direct Care Staff Coordinator
Position Level:             Management
Department:                Family and Youth Services – Primary, Adult Services - Secondary
Reports to:                   Community Outreach and Family Support Manager
Primary Responsibilities:
Oversees the recruitment, screening, hire, placement and supervision of direct care staff for the In Home Supports, Adult Companion, Agency with Choice and Department of Elementary and Secondary Education programs within the Family Support Centers programs. Provides assistance in the recruitment, screening, hire and placement of direct care staff for Adult Services programs.  Direct care staff placements can include permanent placements and/or temporary placements due to vacancies or relief coverage needs. Services are provided within the geographical areas of Franklin, Hampshire, Hampden and Worcester Counties. 
Minimum Qualifications:
  • Bachelor’s Degree, Masters preferred, in Social Work, Human Services or related discipline.
  • Minimum five years’ experience working with families and individuals with special needs, with at least three years supervisory experience, preferably in a nonprofit environment.
  • Demonstrated ability in personnel supervision and recruitment and retention of qualified personnel.
  • Experience in implementing Individual Service Plans, particularly as relates to staffing requirments.
  • Demonstrated knowledge of computers and computer software applications.
  • Strong communication skills, both oral and written.
  • Acceptable driving record, valid driver’s license and access to an automobile.
  • Acceptable CORI and fingerprint check required.
This position starts at 30 hours per week and may increase to 40 hours in the near future.
We offer a competitive wage and competitive benefits that include health and dental insurance, 3 weeks’ vacation per year, 10 sick days, 6 agency-recognized holidays and 6 floating holidays, along with other employer-paid and optional benefits.  Interested individuals should send a cover letter and resume by email to or by mail to Human Resources, The United Arc, 294 Avenue A, Turners Falls, MA 01376. 
Contact Information
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